Since towing and taxi companies depend upon dispatchers to keep them on the road, dispatch services offered by live answering companies are essential for business. Live Answering Network (LAN), the premier answering service to the U.S. and Canada, is your ultimate solution to all your round-the-clock towing and taxi dispatching needs.

GDMBPO PROVIDES EFFICIENT DISPATCH SERVICES 24/7

If you’re a tow truck driver, you know that since accidents and breakdowns don’t have “off” time, you can’t take time off either. You have to be on call at all hours of the day or night and be prepared for anything: calls from the police, stranded passengers and even disgruntled property owners who threaten to tow for illegal parking. If you’re a taxi cab driver, you know that the phone may ring any minute from a person that is stranded on the side of the road, or is looking for a ride to work or just needs a lift from point A to point B. People depend heavily upon you, and you must prove your service as being reliable and accessible in order to expect return customers.

 

At GDMBPO, we take telephone answering seriously. We are committed to being concise yet thorough, thus enabling your business to run smoothly and efficiently. Our highly-trained live operators pay careful attention to detail and relay the call information to you immediately via text and/or email. All you need to do is tell us who is on duty for dispatch at the various hours of the day, and we’ll take care of the rest. You can even have messages cc’d to your inbox, so that you may be aware of all call and service activity as well. There are never any lost calls, only gained income and satisfied customers! Your clients will be pleased that they can reach you any hour of the day or night and are given compassionate, personalized attention. In the meantime, they never know that they are speaking with a call center as we seamlessly answer each call with your business name.

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GDMBPO HAS THE LOWEST RATES ANYWHERE!

Hiring receptionists to handle all your calls 24 hours a day, seven days a week can be very expensive. Even then, you can’t guarantee the elimination of missed calls, as there are always overflow times where multiple callers might be trying to contact you simultaneously.

At GDMBPO, we provide answering service that is high-quality, yet affordable. In fact, you won’t find lower prices anywhere; that’s our guarantee! Unlike other call answering services, there are never any contracts and you never have to decipher complicated rate scales just to understand your monthly bill. Everything is simple and easy.

We accept Mastercard, Visa. Why not contact us today and see if you qualify for one of our flat rate packages? We’ll have you set up within 24 hours!

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GDMBPO GIVES YOU THE ADVANTAGE AND HELPS YOU COMPETE

Whether a large or small towing or taxi business, LAN can help you to edge out the competition and give you a chance at succeeding in your market. Because no calls are missed, no business is lost. Clients will only be impressed that they can reach you on the first try and aren’t connected to a machine. GDMBPO gives your business a good reputation that keeps your customers coming back again and again. We consider ourselves as a member of your team; therefore, we feel a personal responsibility to answer each call with utmost professionalism and care. Call handling is extremely important to us.

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If you ever have a question, you can always contact your assigned direct account agent, who will be just as prompt at assisting you as we are with your customers.

Why not give us a try and see how our towing and taxi dispatch services can take your business from typical to top-notch! You have nothing to lose but all of those lost calls!

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Live call answering Service are not so much that irregular nowadays, particularly that we are as of now in the age of the Internet. In any case, to offer a live talk or phone replying mail to private ventures is an alternate story all alone.

Then, there’s a fast change in the transportation division. Once upon a time, never in anyone’s most out of this world fantasies would anyone accept that there will come when we can hail a taxi utilizing our cell phones. Individuals from that period may even ask us what a cell phone is.

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So what are we referring to here? We are stating that both live replying mail and taxi-booking organizations are a thing now due to the development of the Internet. Creating dangerously fast, organizations are scrambling just to keep up and remain ahead.

Right now, we will rapidly look at what a live replying mail does, what a vehicle organization is, and what advantages can the previous idea to the last mentioned.

 

What does a live answering service do?

By definition, it is the place a business firm utilizes a phone replying mail that forms approaching calls. In view of client guidelines, the replying mail firm will take the messages and convey them appropriately. The central matter of this is genuine people are the ones who process these calls.

Beside preparing calls, these organizations can:

Hand-off pressing calls to individual faculty.

Screen brings so as to sift through non-critical and in some cases superfluous calls.

Give an offsite “front office staff” which is more reasonable than your customer organization to employ their own nearby workforce.

Handles incidental overabundance traffic.

While picking a live replying mail organization, you should figure out which firms can offer predictable great help.

Other criteria that you should look at in the organization are as per the following:

The firm should have a long haul, vocation arranged group and each staff gets compensation as per their exhibition.

It must be completely outfitted with the most recent innovation in communication.

At long last, it must have exact and reliable working frameworks, practices, and strategies — exact and exhaustive documentation, exact and careful procedure observing, escalated staff preparing dependent on trustworthy appraisal measurements, and autonomous client support groups and quality affirmation divisions.

With that settled, let us presently characterize what a taxi booking organization does.

What is a transport company?

By definition, it is the place a business firm utilizes a phone replying mail that forms approaching calls. In view of client guidelines, the replying mail firm will take the messages and convey them appropriately. The central matter of this is genuine people are the ones who process these calls.

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Beside preparing calls, these organizations can:

Hand-off pressing calls to individual faculty.

Screen brings so as to sift through non-critical and in some cases superfluous calls.

Give an offsite “front office staff” which is more reasonable than your customer organization to employ their own nearby workforce.

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Handles incidental overabundance traffic.

While picking a live replying mail organization, you should figure out which firms can offer predictable great help.

Other criteria that you should look at in the organization are as per the following:

The firm should have a long haul, vocation arranged group and each staff gets compensation as per their exhibition.

It must be completely outfitted with the most recent innovation in communication.

At long last, it must have exact and reliable working frameworks, practices, and strategies — exact and exhaustive documentation, exact and careful procedure observing, escalated staff preparing dependent on trustworthy appraisal measurements, and autonomous client support groups and quality affirmation divisions.

With that settled, let us presently characterize what a taxi booking organization does.

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Benefits of a taxi booking service

Let us rapidly talk about the advantages that the taxi booking administration — and the vehicle business all in all — will procure when they coordinate the life replying mail in their procedures.

We referenced that organizations that offer phone replying mail do:

Procedure and screen calls, and

Hand-off dire calls to the individual workforce.

Something else that these organizations give is information that can help in improving client assistance.

Beside improved incomes, taxi booking organizations can have a more significant level of client certainty and faithfulness, upgrade the organization brand and friends pictures, and an assortment of client criticism.

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The following is a chart to more readily get this:

The live talk noting firm or the phone replying mail accomplices get the calls from clients continuously. They are the ones who gather the information and break down them. After they broke down these and put in a deck, the accomplice firm will examine their discoveries to their taxi-booking accomplice.

This is significant, particularly for the last since they can have bits of knowledge that can be advantageous to their organization’s development. Also, on the off chance that they are proactive in reacting to the grumblings as introduced by their live replying mail accomplice, it is sure that their clients will ride their cabs once more.

At the point when that happens your picture as an excellent taxi booking specialist organization will drastically improve. From that point forward, the interest of customers for your administration will increment also, consequently improving income after some time.

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Live answering service provider

As a taxi administrator, you can investigate this choice of joining forces with a live replying mail supplier. These organizations are like BPOs and there is an article in our blog that examines the means in sifting which organization is the best to cooperate with.

Obviously, make a point to remember Magellan Solutions for your short-list.

Magellan Solutions gives premium client assistance to your customers, wise investigations that are straightforward, and that’s just the beginning.

Call our hotline or email us today for subtleties.

In business, early introductions tally. A Telephone Answering Service makes it simple for clients to contact your business, and this can mean the contrast between catching new customers and losing them to one of your rivals. Essentially, it likewise permits you to focus on different parts of your business while guaranteeing that no potential clients are disregarded.

Develop have been utilizing a Telephone Answering Service since we started and it has become a fundamental piece of the business.

 

Here are our 17 reasons why your private venture ought to utilize a Telephone Answering Service.

 

1. Never Miss a Sales Call Again

Sales calls are the backbone of your business. What’s the point in burning through cash on promoting or some other part of your business in case you’re not going to make yourself open to your customers? Albeit a great deal of business and deals are currently done on the web, there are still a lot of individuals who like to utilize the telephone. This is particularly valid for GDMBPO’s situation as not exclusively are we selling our own mastery, however, we additionally find that before purchasing our administrations, our customers want to address a genuine individual. Getting only one deal a month through your Telephone Answering Service could imply that it will pay for itself.

At GDMBPO, we’ve set up our administration so that in case we’re occupied in the workplace and can’t pick up the telephones, the calls consequently get fixed to the Telephone Answering Service, who will take a message for us. On the other hand, if there is nobody in the workplace, the Telephone Answering Service advances calls to key individuals’ mobiles, which they would then be able to screen and reply in the event that they wish.

 

2. Saves You Money On Hiring a Receptionist

Hiring a receptionist can be costly for an independent venture, and you likely need more approaching calls to legitimize paying somebody to deal with them full-time. Regardless of whether you get individuals from your current group to accept calls, this will draw them away from their different undertakings, viably costing you cash.
Telephone Answering Service speaks to a gigantic sparing in contrast with taking care of your brings in-house. In addition to the fact that you avoid paying a pay, you likewise save money on the expenses related to having somebody in the workplace. Just as this, numerous private venture groups work remotely, and Telephone Answering Service is an extraordinary method to sort out and deal with a remote group.

 

3. Call Answering, Message Taking and Order Placement, Even When Your Business is Closed

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In contrast to a genuine assistant, a Telephone Answering Service can be close by throughout the day, consistently. This implies even outside of available time, your business has a genuine individual keeping an eye on the telephones, prepared to manage inquiries and give some other parts of client care required.

 

4. Free Up Time For Your Team to Generate Revenue and Grow Your Business

In any event, during the available time, managing the progression of inbound calls can be incredibly tedious and diverting. It’s horrible contracting extraordinary staff to improve and develop your business in the event that they will be stuck to their telephone throughout the day noting unremarkable inquiries.

Just as this, a Telephone Answering Service channels and advances calls, so you can screen calls during occupied periods or times when you have to concentrate on working without interruptions. Without getting the telephone, you can see if the call is from a significant customer or from somebody attempting to sell you a printer. A teleTelephone Answering Service can deal with a considerable lot of the everyday inquiries, permitting you and your group to focus on developing your business.

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5. Book Appointments and Manage Your Calendar

Many Telephone Answering Service can likewise do different undertakings, for example, going about as a switchboard to move calls to the proper individuals. Far better, some virtual receptionists can be prepared to utilize your schedule and journal programming, which implies they can book, drop and revamp arrangements for you.

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6. Personalized Service For Each Individual Company

Call answering service, for the most part, let you look over various choices, so you can get the administration that is directly for your business. At the most fundamental level, assistance will take messages for you and channel out undesirable calls. On the off chance that you need more, you can furnish the receptionists with bespoke contents and briefings, item depictions, and FAQs, which you can refresh as frequently as you like.

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This implies after calling you, your clients will be welcomed with a well-educated, considerate and benevolent help, which will feel like a piece of your real business. We’ve discovered that great suppliers can fabricate their administrations around you, and address the issues of your organization. You can give them administration briefings, item depictions and information about your staff, which permits the receptionists to deal with plenty of essential inquiries while never intruding on you in the workplace.

 

7. Eliminates The Headache of Handling Hiring, Absences, Training and Performance Monitoring

When enlisting staff, entrepreneurs need to consider something beyond the pay they’ll have to pay. Time, exertion and cash all go into the way toward employing individuals, just as ensuring they are working superbly and are upbeat in their job. Just as killing another name from your finance, a teleTelephone Answering Service disposes of the entirety of the additional duties and worries of procuring a committed secretary.

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8. Creates The Illusion of Size

A menial helper loans your business a touch of authenticity and the dream of size. Indeed, even in GDMBPO’s earliest stages, when the business was run from an old workstation in our MD’s lounge room, we despite everything had a Telephone Answering Service since we realized that we expected to have great brand recognition. Since with numerous administrations you can furnish your virtual secretary with custom contents, you can keep up any brand voice and character that you may have just made on the web or somewhere else.

 

9. Messages Taken Can Be Sent To The Business By Text or Email, Meaning You Can Access Your Messages Anywhere

With most Telephone Answering Service, your messages are extensively logged and safely put away, so you’ll never lose or accidentally erase a significant message until the end of time. Significantly more critically, numerous administrations give you access to a list of your messages any place you are, which is an incredible asset when managing potential clients or pitching to new customers. It additionally assists with planning the exercises of everybody in your group. With an informing administration, everybody is kept on top of it and there are no slip-ups in correspondence.

 

10. Usually No Contract and No Set-Up Fee – Pay As You Go So You’re Never Paying Over The Odds

In spite of the fact that it shifts from supplier to supplier, when in doubt you won’t have to sign an agreement and you can screen spending by either paying a fixed month to month rate or pay more only as costs arise tax, so you’ll never get any surprise bills.

 

11. It’s All About The Personal Touch

Replying mail ought to be prohibited for private ventures. In the event that GDMBPO was responsible for the nation, the primary thing we’d do is make it illicit for private companies to utilize replying mail. It ponders severely you, makes you look muddled and will turn clients off before they’ve even gotten an opportunity to break through to you. A call replying mail implies that at whatever point they call, potential customers breakthrough to a real person.

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12. Free Trials Are Often Available

In case you don’t know you truly need a Telephone Answering Service or need to test how viable it will be for your organization, numerous suppliers offer a free preliminary. As a private company, GDMBPO realizes how significant it is for littler organizations to oversee costs and go through cash where it makes a difference most. A free preliminary implies that you can quantify whether a virtual assistant truly will improve your business.

It’s a smart thought during this trial to do two or three “mystery customer” calls yourself to ensure that the administration is good. Ring up with a few messages or an inquiry so you can assess for yourself how the receptionists handle your inquiry.

 

13. You Can Have An 0800 Number Or a Landline, Even If You Only Have a Mobile

This is particularly valuable for independent ventures that should have the option to furnish customers with free help and help. Just as this, just having a portable number on your site is a certain sign that your business is a limited band.

 

14. Ensures That Calls Are Answered Promptly and Efficiently, Even At Busy Times, So You Won’t Miss a Potential Client

Having a menial helper implies that calls will be failing to ring through or go unanswered. Just as this, during occupied periods the call place will have the option to deal with any unforeseen spikes in the number of calls, implying that you’ll never miss out on potential business.

 

15. Makes Call Recording a Viable Option

Call recording offers independent companies various points of interest. Right off the bat, you can track any subtleties you neglect to record or lose after the call. Besides, on the off chance that you maintain a private company you presumably have quite restricted lawful assets, yet having the option to record and log the entirety of your calls will help secure you in case of debate.

 

16. Some Services Offer An Order-Line Service Where Customers Can Buy Direct Through The Telephone Answering Service

This is a convenient alternative for any business that sells physical items. Having a protected, simple to-utilize telephone requesting administration is incredible for you, your clients and your business.

 

17. Expands Productivity of Your Staff

Noting the call isn’t really the issue, either. At the point when you are continually having your work process intruded on, it breaks your energy. The time burned through isn’t the time it takes to answer the call, it’s constantly it takes to get yourself again into the swing of your work.

At the point when you and your staff are being besieged with calls, this can be a genuine channel on the profitability of everybody in your office. A phone call answering service can handle the entirety of your calls, so not exclusively will you never need to accept a cold pitch again, yet when you have to focus on something significant, you just need to deal with high need calls.

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