FAQS
FAQ
If your business is growing rapidly, or even outgrowing what your own receptionists can handle, a live answering service is just what you need. Whether we’re your call center service, virtual receptionist service, or answering service, all of these solutions are a means to better customer relationships
How does the 14-day free trial work?
After speaking with the sales team, we just need 7 days to get your city knowledge and surrounding area and about your company SOPs. We will assign you a professional dispatch manager to train your team. After the training is completed, we will give you the go-ahead to transfer the live calls. Your trail will be expired exactly after 14 days.
Is the free trial really free?
Absolutely! We don’t require a credit card or any other payment information to get started on the free trial for Call Answering Service.
Can I talk to someone before sign up?
Absolutely! We are a 24/7 live Call answering service after all. Our Sales Team can always be reached by calling 1-888-492-5838.
Billing method?
We have two different tiers of service which are billed in two different increments. First one is on hourly base and 2nd one fixed monthly rate.
Is the service available 24 hours a day or just during business hours?
Our Call answering service is available 24 hours a day, 7 days a week, 365 days a year, including all holidays. Since you decide when you want to forward calls to us, it’s up to you whether or not we are answering calls 24/7 or just during certain times.
Can i get a demo of the call answering service first?
You bet! Our sales team will explain you about the demo. We just need the training about your company SOPs to start the free Trail. Rest our experienced dispatchers will handle everything.
Can you provide a toll-free number during the trial?
We can provide either a toll-free number or a local phone number during your free trial period. Our toll-free numbers are based on availability with prefixes including; 800, 855, 866, 888, etc. For local numbers, our sales representatives will ask you which area code you prefer.
Do you need a credit card info to sign up?
You do not need a credit card or any other form of payment to sign up for the trial. However, if you wish to continue service once the trial is over then you can choose your any payment method for our answering service.
How can I pay for the Call answering service?
GDM is an independent call center. You have the flexibility to pay according to your convenience by check, by wire transfer or by credit card after the receipt of invoice.
Is there an extra fee to answer my calls on a holiday?
Nope! We do not charge any extra or hidden fees to answer your calls over a holiday, weekend, or after hours. Our rates stay the same no matter the day or time.
Can I advertise the number you provide?
We don’t recommend.
QUESTIONS? LIVE ANSWERS AT 1-888-492-5838
Outsourcing your dispatch center to GDM means 70% savings on wages and giving business is in safe hands.Our Taxi Call Answering Service and Limo Answering Service can boost your company to the next level with help of our professional dispatchers and marketing experts.
