Since towing and taxi companies depend upon dispatchers to keep them on the road, dispatch services offered by live answering companies are essential for business. Live Answering Network (LAN), the premier answering service to the U.S. and Canada, is your ultimate solution to all your round-the-clock towing and taxi dispatching needs.

GDMBPO PROVIDES EFFICIENT DISPATCH SERVICES 24/7

If you’re a tow truck driver, you know that since accidents and breakdowns don’t have “off” time, you can’t take time off either. You have to be on call at all hours of the day or night and be prepared for anything: calls from the police, stranded passengers and even disgruntled property owners who threaten to tow for illegal parking. If you’re a taxi cab driver, you know that the phone may ring any minute from a person that is stranded on the side of the road, or is looking for a ride to work or just needs a lift from point A to point B. People depend heavily upon you, and you must prove your service as being reliable and accessible in order to expect return customers.

At GDMBPO, we take telephone answering seriously. We are committed to being concise yet thorough, thus enabling your business to run smoothly and efficiently. Our highly-trained live operators pay careful attention to detail and relay the call information to you immediately via text and/or email. All you need to do is tell us who is on duty for dispatch at the various hours of the day, and we’ll take care of the rest. You can even have messages cc’d to your inbox, so that you may be aware of all call and service activity as well. There are never any lost calls, only gained income and satisfied customers! Your clients will be pleased that they can reach you any hour of the day or night and are given compassionate, personalized attention. In the meantime, they never know that they are speaking with a call center as we seamlessly answer each call with your business name.

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GDMBPO HAS THE LOWEST RATES ANYWHERE!

Hiring receptionists to handle all your calls 24 hours a day, seven days a week can be very expensive. Even then, you can’t guarantee the elimination of missed calls, as there are always overflow times where multiple callers might be trying to contact you simultaneously.

At GDMBPO, we provide answering service that is high-quality, yet affordable. In fact, you won’t find lower prices anywhere; that’s our guarantee! Unlike other call answering services, there are never any contracts and you never have to decipher complicated rate scales just to understand your monthly bill. Everything is simple and easy.

We accept Mastercard, Visa. Why not contact us today and see if you qualify for one of our flat rate packages? We’ll have you set up within 24 hours!

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GDMBPO GIVES YOU THE ADVANTAGE AND HELPS YOU COMPETE

Whether a large or small towing or taxi business, LAN can help you to edge out the competition and give you a chance at succeeding in your market. Because no calls are missed, no business is lost. Clients will only be impressed that they can reach you on the first try and aren’t connected to a machine. GDMBPO gives your business a good reputation that keeps your customers coming back again and again. We consider ourselves as a member of your team; therefore, we feel a personal responsibility to answer each call with utmost professionalism and care. Call handling is extremely important to us.

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If you ever have a question, you can always contact your assigned direct account agent, who will be just as prompt at assisting you as we are with your customers.

Why not give us a try and see how our towing and taxi dispatch services can take your business from typical to top-notch! You have nothing to lose but all of those lost calls!

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Live call answering Service are not so much that irregular nowadays, particularly that we are as of now in the age of the Internet. In any case, to offer a live talk or phone replying mail to private ventures is an alternate story all alone.

Then, there’s a fast change in the transportation division. Once upon a time, never in anyone’s most out of this world fantasies would anyone accept that there will come when we can hail a taxi utilizing our cell phones. Individuals from that period may even ask us what a cell phone is.

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So what are we referring to here? We are stating that both live replying mail and taxi-booking organizations are a thing now due to the development of the Internet. Creating dangerously fast, organizations are scrambling just to keep up and remain ahead.

Right now, we will rapidly look at what a live replying mail does, what a vehicle organization is, and what advantages can the previous idea to the last mentioned.

What does a live answering service do?

By definition, it is the place a business firm utilizes a phone replying mail that forms approaching calls. In view of client guidelines, the replying mail firm will take the messages and convey them appropriately. The central matter of this is genuine people are the ones who process these calls.

Beside preparing calls, these organizations can:

Hand-off pressing calls to individual faculty.

Screen brings so as to sift through non-critical and in some cases superfluous calls.

Give an offsite “front office staff” which is more reasonable than your customer organization to employ their own nearby workforce.

Handles incidental overabundance traffic.

While picking a live replying mail organization, you should figure out which firms can offer predictable great help.

Other criteria that you should look at in the organization are as per the following:

The firm should have a long haul, vocation arranged group and each staff gets compensation as per their exhibition.

It must be completely outfitted with the most recent innovation in communication.

At long last, it must have exact and reliable working frameworks, practices, and strategies — exact and exhaustive documentation, exact and careful procedure observing, escalated staff preparing dependent on trustworthy appraisal measurements, and autonomous client support groups and quality affirmation divisions.

With that settled, let us presently characterize what a taxi booking organization does.

What is a transport company?

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Beside preparing calls, these organizations can:

Hand-off pressing calls to individual faculty.

Screen brings so as to sift through non-critical and in some cases superfluous calls.

Give an offsite “front office staff” which is more reasonable than your customer organization to employ their own nearby workforce.

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Handles incidental overabundance traffic.

While picking a live replying mail organization, you should figure out which firms can offer predictable great help.

Other criteria that you should look at in the organization are as per the following:

The firm should have a long haul, vocation arranged group and each staff gets compensation as per their exhibition.

It must be completely outfitted with the most recent innovation in communication.

With that settled, let us presently characterize what a taxi booking organization does.

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Benefits of a taxi booking service

Let us rapidly talk about the advantages that the taxi booking administration — and the vehicle business all in all — will procure when they coordinate the life replying mail in their procedures.

We referenced that organizations that offer phone replying mail do:

Procedure and screen calls, and

Hand-off dire calls to the individual workforce.

Something else that these organizations give is information that can help in improving client assistance.

Beside improved incomes, taxi booking organizations can have a more significant level of client certainty and faithfulness, upgrade the organization brand and friends pictures, and an assortment of client criticism.

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The following is a chart to more readily get this:

The live talk noting firm or the phone replying mail accomplices get the calls from clients continuously. They are the ones who gather the information and break down them. After they broke down these and put in a deck, the accomplice firm will examine their discoveries to their taxi-booking accomplice.

This is significant, particularly for the last since they can have bits of knowledge that can be advantageous to their organization’s development. Also, on the off chance that they are proactive in reacting to the grumblings as introduced by their live replying mail accomplice, it is sure that their clients will ride their cabs once more.

At the point when that happens your picture as an excellent taxi booking specialist organization will drastically improve. From that point forward, the interest of customers for your administration will increment also, consequently improving income after some time.

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Live answering service provider

As a taxi administrator, you can investigate this choice of joining forces with a live replying mail supplier. These organizations are like BPOs and there is an article in our blog that examines the means in sifting which organization is the best to cooperate with.

Obviously, make a point to remember Magellan Solutions for your short-list.

Magellan Solutions gives premium client assistance to your customers, wise investigations that are straightforward, and that’s just the beginning.

Call our hotline or email us today for subtleties.

Never miss a sales call

This single advantage says a lot. As you most likely are aware, the present clients look around. On the off chance that they’re not ready to contact you, it’s exceptionally simple to proceed onward and call your opposition. With a phone call answering service particularly GDMBPO Call Centre’s answering service you’ll never miss a business call again in light of the fact that our expert client assistance delegates answer each call. No voice message. No missed calls.

Call answering and message taking even when your business is closed

At Global Dispatch Call Center, we answer your calls 24 hours every day, 7 days per week.

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Focus your people on what they do best

At the point when you contract a professional telephone call answering service, you free up your kin to concentrate on their center skills and develop your business.

Focus on what you do best

It’s a great deal of work to contract, prepare and deal with a secretary. With On Call Center, we do all that for your benefit.

Exceptional customer service

Proficient client support delegates give your clients the individual touch, which brings about the client for your business.

We’ve been offering noting types of answering services e and call center services to our customers situated in Ottawa, Montreal, and Toronto for a long time now. In case you’re searching for a Call answering service providers or inbound call center services, we invite the chance to converse with you. Meanwhile, read the total 17 Reasons Why Small Businesses Should Have a Telephone Answering Service on the blog. It’s a read worth your time.

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Call Answering services have been around for some, numerous years. Maybe you’ve even utilized one in the past for live chat Support or call answering.

With signs of progress in innovation, bunches of new incorporations, and some classic client assistance, the present replying mail can do considerably more than you may suspect. Here’s a rundown.

1. Lead Collection

The lead collection is essential in connecting the customers with your product or service. Let’s face it, sometimes it’s difficult to keep up with the number of phone calls businesses receive today. If you’re missing phone calls, you’re missing new business. Did you know that 85% of customers won’t call you back if you don’t answer the phone? If you don’t value their time, they won’t bother with you for long and leave you behind for a competitor.

The good news: you don’t have to do it all on your own. Today’s call answering services can capture the exact information you want from your potential customers and instantly deliver it to your inbox and/or place it into your CRM. Even better – an answering service can take your calls whenever you want. They can take your calls 24/7 or just after hours, it’s up to you.

2. Integrate with Your Brand

Have you maintained a strategic distance from an association with a replying mail for dread the specialists will seem like, well, operators? You will be agreeably shocked by how consistent a replying mail sounds today.

A scripting group makes it workable for operators to catch the data that is generally essential to your business and frequently, specialists are asked not to peruse content, yet rather use it as a rule for calls. For whatever length of time that you pick respectable assistance situated in the U.S., the operators will seem like they work in-house and your guests will never know the distinction.

3. Order Processing

Do you end up taking the client arranges via telephone in the nighttimes or on the ends of the week? A replying mail can take those requests for you. Since 75% of clients think calling is the speediest method to get a reaction while submitting a request, deals will keep on being prepared via telephone.

Answering services can input orders utilizing their own product or they can no doubt even utilize your own business entryway too.

4. Appointment Scheduling

At the point when you’re occupied and don’t have the opportunity to pick up the telephone, it’s hard to plan arrangements or deal with your own schedule.

An answering service can utilize your most loved calendaring framework to plan openings for your clients, customers, patients, and so on. Presently you have a group of specialists dealing with your calls and you would now be able to concentrate on dealing with your business.

5. Call Reporting

Need to realize what number of calls are coming into your business consistently? Need to follow the advancement of a post office based mail battle?

Call reporting makes that conceivable. Much replying mail has month to month consider reports that will give your business all the delicious subtleties of your calls. Reports incorporate in general call checks, call term, normal call span, a rundown of each call, the telephone number that was dialed, geographic area, and the consequence of the call.

Conclusion

as should be obvious, answering services accomplish like never before to set aside your time and cash. To recap, answering services can gather drives, use altered calling contents, process orders, plan arrangements and give incredible guest bits of knowledge. You get all the advantages of an in-house secretary at a small amount of the expense.

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How a Call answering service benefits a business

The first and most evident advantage to utilizing a replying mail is to catch leads and issue data outside of ordinary business hours. Your clients and potential clients aren’t constantly ready to call during the workday – a considerable lot of them work 9-to-5 occupations, also – so having the option to interface with them outside of business hours is an enormous shelter.

What does call answering include?

Personalized responses

Calls answered in your company name.

24/7 voicemail

Access to voicemail services and call diverts.

Call notifications

Be notified whenever you receive a call by SMS or email.

Who would benefit from call answering?

Growing businesses

Test out new markets without needing a permanent office.

Individuals

Easy to keep your personal and work calls separately.

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Remain serious and deal with your business all the more efficiently with Global Dispatch Management’s taxi call answering service.
The transportation business is at an intersection – permit our taxi answering service to assist you with remaining headed for progress. With more challenge by means of ridesharing administrations than any time in recent memory, it’s up to taxi drivers and transport administrations to give solid, quality assistance for each rider. So as to remain serious right now scene, transport and taxi organizations need to get each call they get. The inability to answer regularly implies passing up important business and harm to your notoriety. Fortunately, it’s never been simpler to offer a high level of client support and dependability with GDMBPO, and taxi dispatch call center services.

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GDMBPO offers various managerial arrangements – including a taxi dispatch service, call center services, call answering services, back office solutions, limo dispatch service, limo call answering service, taxi call answering service in USA and Canada – for occupied transportation organizations. Our team can keep an eye on your telephone line while your drivers are occupied with getting passages. Travelers don’t cherish when their driver is occupied on the telephone organizing his next trip while at the same time driving. Past consumer loyalty, it’s wellbeing and legitimate concern. Our taxi and shuttle call center services are perfect for dealing with calls while your drivers center around the customers behind them and the street before them.

We as a whole realize that calls for rides occur at extremely inconvenient times of the day. Regardless of whether it’s a late-night out or an early flight, you must be readied at whatever point your customers dial. Accessible 24 hours every day, our agents are constantly prepared to answer the call. We can text, email, or call drivers with information all while logging call/caller information to a protected online portal for your administrative purposes.

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Taxi organization proprietors and transport organizations realize that outstanding assistance – and unwavering quality – is the thing that will isolate the expert drivers from the specialists. In case you’re anxious to remain serious in your field, let a taxi call answering service be your clear-cut advantage. Global Dispatch Management representatives are profoundly prepared, experienced, and resourceful. Our passion for customer service implies you’ll never stress over missing another call. Additionally, you’ll increase extra time to concentrate on the everyday activities of your business and really have the option to unwind around evening time realizing that your twilight calls are dealt with.

Our call center for taxis and shuttle services makes life easier for both your clients and your staff. Not exclusively are GDMBPO operators fantastically accommodating, but at the same time, they’re substantially more reasonable than contracting your own full-time or nightfall laborers. Since we just charge you for the minutes we really go through on the telephone with your callers, you won’t need to pay a clerical specialist a time-based compensation. The investment funds are clear and the worth is certain!

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GDMBPO has become a pioneer with regards to call center benefits in the transportation business. With more than 10 years of experience, we like to consider ourselves the solution for the normal call centers. Our call center for shuttle services and taxi companies is particularly valuable in the period of ridesharing. As an ever-increasing number of individuals become anxious with the poor client assistance, they get from tech organizations, taxi companies have a chance to increase a serious edge. GDMBPO can assist you with transcending the desires and convey quality service at any hour of the day.

Our taxi call answering rates are reasonable and competitive. Need to become familiar with our contributions? Look into all our transportation industry contributions or to get more information about our services. Or on the other hand, in case you’re prepared to check out GDMBPO, join now for our free, 14 Days trial. You’ll get an insider’s take a gander at exactly how accommodating our live answering service can be, with no commitment to keep utilizing GDMBPO after the preliminary closures. Begin now!

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